30-Day Return Window

You may request an eligible return within 30 days of delivery. To begin a return, email us before sending anything back. Returns sent without prior authorization may be delayed or refused.

Return Eligibility

To qualify for a return, postage must be unused, uncanceled, undamaged, and in the same condition in which it was delivered. Stamps must remain complete in their original sheet, booklet, roll, or packaging.

Please keep the product and all original packaging until your request has been reviewed. We may request photographs to confirm the condition and quantity of the items.

Non-Returnable Items

We cannot accept postage that has been used, applied to mail, canceled, marked, cut, torn, removed or separated from its original sheet, booklet, or roll, partially missing, altered, or damaged after delivery. Items returned in a condition that prevents resale are not eligible for a refund.

Damaged, Incomplete, or Incorrect Orders

Please inspect your order promptly after delivery. If an item arrived damaged in transit, incomplete, defective, or different from what you ordered, contact us with your order number and clear photographs of the item and packaging. Once verified, we will provide an appropriate replacement, refund, or return instructions at no additional cost to you.

Return Shipping

Customers are responsible for return shipping costs when a return is requested because of a change of mind, an ordering mistake, or another reason unrelated to an error by Postage Supply LLC.

If the return is required because an order arrived damaged, incomplete, defective, or incorrect, Postage Supply LLC will provide a prepaid return label or reimburse reasonable return shipping costs according to the instructions we provide. We recommend retaining your tracking receipt until the return has been completed.

Refunds

After we receive and inspect an authorized return, we will email you with the approval or denial of your refund. Approved refunds will be issued to the original payment method.

Original shipping charges, if any, are not refundable unless the return resulted from our error. Your bank or card issuer may require additional time to post the refund to your account.

Order Cancellations

Contact us as soon as possible if you need to cancel an order. We can cancel an order only before it has entered processing or shipped. If the order has already shipped, it must be handled under this Refund Policy.

Start a Return

Email us with your order number, the reason for the return, and clear photographs if the order arrived damaged, incomplete, or incorrect. If approved, we will send the return address and instructions by email.

Postage Supply LLC

1430 Brickell Bay Dr #401, Miami, FL 33131, United States

Website: www.postages.store

Email: service@postages.store